Privacy Policy
Last updated: November 10, 2023
This Privacy Policy describes how Zimzak ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or otherwise interact with us.
1. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes your name, email address, phone number, and other information you provide when you contact us, sign up for our courses, or create an account.
- Usage Information: This includes information about your interaction with our website, such as pages visited, time spent, and links clicked.
- Technical Information: This includes your IP address, browser type, device information, operating system, and other technical details.
2. How We Collect Information
We collect information through:
- Direct Interactions: When you fill out forms, contact us, or register for our courses.
- Automated Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities.
- Third-Party Sources: We may receive information from third-party service providers, such as payment processors or analytics providers.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your course registrations and payments
- Respond to your inquiries and provide customer support
- Send you updates, newsletters, and promotional materials (with your consent)
- Analyze usage patterns and improve our website functionality
- Protect against fraudulent or unauthorized activity
- Comply with legal obligations
4. How We Share Your Information
We may share your information with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
- Business Partners: We may share your information with business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose your information in response to a court order, legal process, or to comply with any law, regulation, or governmental request.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or damage. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
8. Your Data Protection Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request the deletion of your personal information
- Object to our processing of your personal information
- Request the restriction of our processing of your personal information
- Request the transfer of your personal information to another party
- Withdraw your consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us using the details provided below.
9. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us, and we will delete such information from our records.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about our Privacy Policy or our practices with regards to your personal information, please contact us at:
Zimzak
45 George Street, Sydney NSW 2000, Australia
Email: info@zimzak.world
Phone: +61 2 8356 7421